In its bid to enrich customer’s experience and consolidate its position as a pacesetter in the Nigerian telecommunication industry, The national telecoms company, Globacom, on Saturday opened a brand new Gloworld outlet on Allen Avenue, Ikeja, Lagos.
Strategically located on plot 95 of Allen Avenue, the commercial nerve-centre of Ikeja, the architectural masterpiece, is specially packaged to ensure seamless customer service operation and quick turnaround time.
Speaking while commissioning the complex, Lagos State Commissioner for Science and Technology, Mr. Hakeem Popoola Fahm, congratulated Globacom for opening a state-of-the-art customer service centre in Ikeja Business District, adding that the company had from onset led the way with innovative product and services.
Mr. Fahm stated that Globacom’s outstanding commitment to the development of the nation’s telecommunication industry was highly commendable.
Globacom’s Group Executive Director, Mrs. Bella Disu led top executives of the company to the launch which attracted other dignitaries from different walks of life.
Globacom’s Group Executive Director, Mrs. Bella Disu led other top executives of the company to the launch. She took the special guests on a guided tour of the facilities amidst commendations from the guests and customers present.
In his speech at the occasion, Deputy Chief Operating Officer, Globacom, Mr. Michael Toluhi, stated that the Allen Gloworld shop is the first in a new generation of exquisitely designed contact centres, tailor-made for Glo’s customers whom the company hold in very high esteem.
Mr. Toluhi explained that “we are bringing our products and services to Allen Avenue, which for a long time has been the melting pot for go-to business ventures in Ikeja.’’
He described the new shop as an archetypal customer service and sales shop designed to offer Globacom’s products and services to subscribers in a well-equipped and highly conducive ambience, adding that “this will soon be replicated in other major market across the country including Victoria Island, Abuja, Ibadan, Benin, among others.”
Mr. Toluhi said that “Our desire to always avail our customers the best services is why we were the first to deploy the 4G LTE service nationwide to facilitate business, personal and social life through fast and reliable internet.”
He assured customers of unique telecommunication lifestyle experience in a world-class environment where issues would be resolved promptly and in a most professional manner, adding that customers would get their favourite top-of-the-range smartphones and gadgets without the stress of travelling to the Island.
Dignitaries at the event included the Lagos State Commissioner for Housing, Mr. Gbolahan Lawal; Managing Director, Ibile Holdings, Mr. Ganiyu Oseni; Nigerian singer, Innocent Idibia, popularly known as 2Baba; Ovation Publisher, Bashorun Dele Momodu; Director of Traffic Management & Survey, Lagos State Traffic Management Agency, Mr. Ositimehin Abimbola, as well as Mr. Ganiyu Lasisi of Polaris Bank.